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How to Analyze Peak Usage Times for Office Amenities with 4Geeks Perks

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Understanding when your employees utilize office amenities—such as coffee stations, parking lots, or vending machines—is crucial for operational efficiency. By identifying peak usage times, facility managers can optimize restocking schedules, reduce congestion, and ensure equipment maintenance does not interfere with high-traffic periods.

4Geeks Perks offers an integrated “Real-time Analytics” and “Advanced Reports” module that transforms raw usage data into actionable insights. This article guides you through the process of analyzing peak usage times for your office amenities using the 4Geeks Console.

Prerequisites

Before analyzing usage data, ensure the following requirements are met:

  • Active Admin Account: You must have administrative access to the 4Geeks Console.
  • 4Geeks Perks Enabled: The 4Geeks Perks module must be active.
  • Connected Amenities: Your amenities (e.g., smart coffee machines, vending machines, or RFID parking sensors) must be integrated and actively logging data via the 4Geeks Perks Card or mobile app.
  • Historical Data: At least one week of usage data is recommended to identify meaningful patterns.

Step-by-Step Instructions

Follow these steps to access and interpret the analytics dashboard for amenity usage.

Step 1: Access the Analytics Dashboard

  1. Log in to the 4Geeks Console using your admin credentials.
  2. In the main navigation menu, click on Perks.
  3. Select Analytics or Reports from the submenu. This opens the central dashboard where real-time data and historical trends are displayed.

Step 2: Select the Amenity Category

To get specific insights, you need to filter by the type of amenity you wish to analyze.

  1. Locate the Filter by Service or Category dropdown menu at the top of the analytics page.
  2. Select the specific amenity type, such as Coffee Station, Vending Machines, or Parking.
  3. If you manage multiple office locations, ensure you select the correct Location from the location filter (e.g., “Main HQ” or “New York Branch”).

Step 3: Configure the Time Frame

Narrow down the data to spot recurring trends.

  1. Click on the Date Range selector.
  2. Choose a pre-set range like Last 30 Days or select a Custom Range to analyze a specific week.
  3. Set the view granularity to Hourly. This is critical for identifying specific peak hours during the workday.

Step 4: Interpret the Usage Graph

Once filtered, the dashboard will display a visual graph of consumption or entry events.

  • Identify Peaks: Look for the highest points on the line or bar chart. These represent the hours with the most transactions or interactions.
  • Hover for Details: Hover your cursor over a peak to see the exact number of interactions (e.g., “105 coffees dispensed between 8:00 AM and 9:00 AM”).
  • Compare Days: Use the Day-over-Day comparison view to see if peak times remain consistent throughout the week or vary between Mondays and Fridays.

Step 5: Export the Report

For deeper analysis or presentation to stakeholders, you can export the data.

  1. Click the Export button located at the top right of the graph.
  2. Select your preferred format (PDF for presentations or CSV for spreadsheet analysis).
  3. The file will automatically download to your device.

Common Use Cases

Scenario 1: Optimizing Coffee Station Restocking

  • Situation: Employees frequently complain that the coffee machines are empty by 9:30 AM.
  • Analysis: Using 4Geeks Perks, you filter usage by “Coffee Station” and view the “Hourly” breakdown. The data reveals a massive spike in consumption between 8:00 AM and 9:00 AM.
  • Action: You reschedule the maintenance team to restock beans and milk at 7:30 AM and perform a quick top-up check at 10:00 AM, ensuring uninterrupted service during the morning rush.

Scenario 2: Managing Parking Congestion

  • Situation: The parking lot is consistently full, causing frustration for employees arriving late.
  • Analysis: You analyze the “Parking” amenity data in 4Geeks Perks. The report shows that 90% of spots are filled by 8:45 AM, and the lot remains at capacity until 4:00 PM.
  • Action: You implement a new policy encouraging flexible arrival times or incentivize carpooling for employees arriving after 9:00 AM, using the data to justify the operational change.

Troubleshooting

Issue 1: No data appears for a specific amenity

  • Cause: The amenity equipment may be disconnected from the network, or the integration API key may have expired.
  • Solution: Check the Integrations tab in the 4Geeks Console to ensure the device status is “Online.” If the issue persists, contact the support team.

Issue 2: Data does not update in real-time

  • Cause: There may be a synchronization delay due to poor internet connectivity at the amenity location.
  • Solution: Verify the Wi-Fi or ethernet connection of the physical device (e.g., the vending machine or gate sensor). Data is cached locally and will upload once connectivity is restored.

Issue 3: Unable to export reports

  • Cause: Your user account may lack the specific “Finance” or “Manager” permissions required to export data.
  • Solution: Contact your organization’s administrator to request View & Export permissions for the Perks module.

Conclusion

Analyzing peak usage times with 4Geeks Perks empowers you to make data-driven decisions that improve the employee experience and operational efficiency. By leveraging these insights, you can move from reactive maintenance to proactive management, ensuring your office amenities are always ready when your team needs them most.

Ready to optimize your workplace? Explore more features and configuration guides in the 4Geeks Help Center.