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Viewing Your Personal Perk Usage History in 4Geeks Perks

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Keeping track of your perks and benefits is essential for managing your monthly allowance effectively. 4Geeks Perks provides a detailed transaction history within your personal wallet, allowing you to monitor exactly when and where you redeemed your points—whether it was for a morning coffee, a healthy snack, or a corporate meal.

This guide explains how to access and filter your usage history to ensure transparency and help you budget your points for the remainder of the month.

Prerequisites

To view your transaction history, ensure you meet the following requirements:

  • Active Account: You must have access to the 4Geeks Console.
  • Active Wallet: Your profile must be linked to an active points wallet (usually set up automatically during onboarding).

Step-by-Step Instructions

Follow these steps to review your past transactions and current balance.

Step 1: Log in to the Console

  1. Navigate to the 4Geeks Console in your web browser.
  2. Enter your corporate credentials to log in.

Step 2: Access the Perks Module

  1. On the main dashboard or side navigation bar, locate and click on Perks.
  2. This will take you to the main Perks dashboard, where you can see an overview of available benefits.

Step 3: Open Your Wallet

  1. Click on the My Wallet tab (sometimes labeled as Balance or Points).
  2. Here, you will see your current available balance displayed prominently at the top.

Step 4: View Transaction History

  1. Scroll down to the History or Recent Transactions section.
  2. You will see a list of usage records containing:
    • Date & Time: When the transaction occurred.
    • Location/Device: Where the points were used (e.g., “Main Lobby Coffee Station,” “3rd Floor Vending”).
    • Item: Description of the redeemed item (if available).
    • Amount: The number of points deducted.
  3. Use the Filter options to sort by date range or transaction type if you are looking for a specific event.

Common Use Cases

Scenario 1: Monthly Budgeting

  • Situation: You want to ensure you have enough points left for lunch for the rest of the week.
  • Action: Check your My Wallet balance and review your average daily spend in the History section.
  • Result: You can adjust your spending habits to make sure your points last until the next reload date.

Scenario 2: Verifying a Transaction

  • Situation: You tapped your card at a vending machine, but the item didn’t dispense, and you want to know if you were charged.
  • Action: Immediately check the History section in the mobile app or web console.
  • Result: If a transaction appears for that time, you can report it to support for a refund. If no transaction appears, you know your balance is safe to try again.

Troubleshooting

Issue 1: Recent transaction is not showing up

  • Cause: While most transactions are real-time, network latency in offline vending machines can sometimes cause a slight delay.
  • Solution: Wait 5-10 minutes and refresh the page. If it still doesn’t appear, the transaction likely did not go through.

Issue 2: “Unauthorized Access” message

  • Cause: Your user profile might not have the necessary permissions to view detailed logs, or your wallet has been temporarily suspended.
  • Solution: Contact your HR or Perks administrator to verify your account status.

Issue 3: Discrepancy in point balance

  • Cause: There may be a pending adjustment or a system error.
  • Solution: Take a screenshot of your history and contact support via the help widget in the 4Geeks Console.

Conclusion

regularly checking your usage history in 4Geeks Perks is a great habit for maximizing your employee benefits. It gives you full control over your digital wallet and ensures you never miss out on the perks available to you.

For more information on earning points or linking devices, visit the Help Center.