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Customization

4Geeks Health is designed to be a flexible and adaptable system. While it offers a comprehensive set of features out-of-the-box, your organization may have unique needs that require customization. This section outlines the possibilities for customizing 4Geeks Health and integrating it with other systems.

Customization Options

4Geeks Health offers several ways to tailor the system to your specific requirements:

1. Configuration

Many aspects of 4Geeks Health can be configured without requiring custom code. This includes:

  • User Roles and Permissions: Defining granular user roles and permissions to control access to different features and data.
  • Workflows: Configuring workflows for processes like admissions, discharges, appointment scheduling, and procurement approvals.
  • Form Customization (Limited):
    • Adding custom fields to existing forms (e.g., adding a “Preferred Pharmacy” field to the Patient record).
    • Changing field labels.
    • Making fields mandatory or optional.
    • Rearranging fields on forms.
    • Hiding fields that are not needed.
  • List Views: Customizing the columns displayed in list views and the default sort order.
  • Print Formats: Modifying the layout and content of printed documents (e.g., patient summaries, invoices, reports).
  • Notifications: Configuring email and/or SMS notifications for various events (e.g., appointment reminders, lab results availability).
  • Terminology: Changing the labels and terminology used throughout the system to match your organization’s preferences.

2. Custom Development (by 4Geeks)

For more extensive customization needs, 4Geeks offers professional custom development services. This allows you to:

  • Create New Modules: Develop entirely new modules to address specific functionalities not included in the standard 4Geeks Health system. Examples:
    • A specialized module for managing clinical trials.
    • A module for tracking continuing medical education (CME) credits for providers.
    • A module for managing patient transportation.
  • Modify Existing Modules: Add new features, modify existing functionality, or change the user interface of existing modules. Examples:
    • Adding a custom risk assessment tool to the Patient record.
    • Modifying the appointment scheduling workflow to accommodate complex scheduling rules.
    • Adding support for a specific medical coding standard.
  • Create Custom Reports: Develop custom reports to analyze data in ways not supported by the standard reporting tools.
  • Custom Scripts: Create server and client scripts to automate tasks.

3. Third-Party Integrations (by 4Geeks)

4Geeks Health can be integrated with other systems and platforms to exchange data and streamline workflows. 4Geeks offers integration services to connect 4Geeks Health with:

  • Laboratory Information Systems (LIS): Receive lab results electronically directly into 4Geeks Health.
  • Radiology Information Systems (RIS)/PACS: Integrate with imaging systems to view images and reports within 4Geeks Health.
  • Pharmacy Systems: Send electronic prescriptions and manage medication dispensing.
  • Billing Systems: Exchange billing data with external billing systems.
  • Accounting Software: Integrate with accounting software.
  • Practice Management Software: Synchronize patient demographics, appointments, and billing information.
  • Telehealth Platforms: Integrate with telehealth platforms to conduct virtual visits.
  • Patient Engagement Platforms: Connect with patient portals and other patient engagement tools.
  • Other Healthcare Systems: Integrate with other specialized healthcare systems (e.g., cancer registries, immunization registries).
  • Custom Applications: Integrate with any custom application using API.

The Customization Process (with 4Geeks)

  1. Needs Assessment: You will work with 4Geeks to identify your specific customization or integration needs. This involves discussing your requirements, workflows, and desired outcomes.

  2. Proposal and Quotation: 4Geeks will provide a detailed proposal outlining the scope of work, technical approach, timeline, and cost for the customization or integration project. All custom development and integration work is quoted and billed separately from your 4Geeks Health subscription.

  3. Development/Integration: 4Geeks’ development team will build the custom functionality or integration according to the agreed-upon specifications.

  4. Testing: Thorough testing will be conducted to ensure the customization or integration works as expected and does not negatively impact existing functionality. This will involve both 4Geeks’ internal testing and user acceptance testing (UAT) by your organization.

  5. Deployment: Once testing is complete, the customization or integration will be deployed to your 4Geeks Health environment.

  6. Training and Support: 4Geeks will provide training and documentation on how to use the new functionality. Ongoing support will be provided as part of your agreement.

Important Considerations

  • Cost: Custom development and integrations involve additional costs beyond your 4Geeks Health subscription.
  • Timeline: Customization projects can take time, depending on the complexity of the requirements.
  • Maintainability: Customizations should be designed and implemented in a way that is maintainable and does not hinder future upgrades of 4Geeks Health.
  • Compliance: Customizations and integrations must comply with all relevant regulations (e.g., HIPAA, GDPR).
  • Communication: Clear and consistent communication between your organization and 4Geeks is essential throughout the customization process.

This documentation provides an overview of the customization options available for 4Geeks Health. Contact 4Geeks directly to discuss your specific needs and receive a personalized quotation for custom development or integration services.