Personal wallet

The Personal Wallet feature within 4Geeks Perks provides each employee with a digital wallet loaded with points that can be redeemed for various perks and services offered through the platform.

This wallet is directly linked to the employee’s 4Geeks Perks Card (RFID card), enabling seamless and convenient redemption at participating locations and for eligible services.

This documentation is intended for company administrators responsible for implementing and managing the Personal Wallet functionality.

How the Personal Wallet Works¶

1. Point Allocation: Administrators allocate points to employee wallets based on pre-defined criteria (e.g., monthly allowance, performance bonuses, one-time rewards).
2. Wallet Balance: Employees can view their current point balance through the 4Geeks Perks web portal or mobile app.
3. 4Geeks Perks Card (RFID): The employee’s point balance is linked to their unique 4Geeks Perks Card (RFID card). This card serves as the primary method for redeeming points.
4. Redemption: Employees use their 4Geeks Perks Card at participating locations (e.g., cafeteria, vending machine, parking gate, food truck with integrated POS) or for eligible online services.
5. Point Deduction: When a purchase is made, the corresponding points are deducted from the employee’s wallet balance in real-time.
6. Transaction History: Employees can view their transaction history, showing all point allocations and redemptions, through the web portal or mobile app.

Implementation Steps for Administrators¶

1. Define Point System:

   • Point Value: Determine the monetary value of each point (e.g., 1 point = $0.10, 1 point = $1.00). This establishes the conversion rate between points and currency.
   • Allocation Rules: Establish rules for allocating points to employee wallets. This can be based on:
     • Recurring Allocations: Set up automatic, recurring point allocations (e.g., monthly, weekly). Specify the amount and frequency.
     • One-Time Allocations: Manually allocate points to individual employees or groups of employees for specific reasons (e.g., performance bonuses, rewards, special events).
     • Eligibility Criteria: Define which employees are eligible to receive points (e.g., all full-time employees, employees in specific departments).
     • Events: Points can be allocated based on reaching goals or events.

2. Configure 4Geeks Perks Card Integration:

   • RFID Card Reader Compatibility: Ensure that your RFID card readers at point-of-sale locations are compatible with the 4Geeks Perks Card. Consult with the 4Geeks Perks support team for a list of supported readers.
   • Card Distribution: Establish a process for distributing 4Geeks Perks Cards to employees.
   • Card Activation: Employees may need to activate their cards through the web portal or mobile app before they can be used.
   • Lost/Stolen Card Procedures: Implement procedures for handling lost or stolen cards, including deactivating the old card and issuing a replacement with the remaining balance.

3. Set Up Participating Services:

   • Define Eligible Services: Specify which perks and services are eligible for redemption using the Personal Wallet points. This could include:
     • On-site cafeteria purchases
     • Vending machine purchases
     • Parking fees
     • Food truck purchases (with integrated POS)
     • Transportation passes (if integrated)
     • Other company-sponsored perks
   • Configure Point-of-Sale (POS) Integration: Work with your POS vendors and the 4Geeks Perks support team to integrate the 4Geeks Perks Card (RFID) with your POS systems at participating locations. This allows for seamless point deduction at the time of purchase.

4. Communicate to Employees:

   • Inform employees about the Personal Wallet and 4Geeks Perks Card. Provide clear instructions on how to:
     • View their point balance.
     • Use their 4Geeks Perks Card to redeem points.
     • Access their transaction history.
     • Report a lost or stolen card.
   • Highlight eligible services and participating locations.

5. Reporting and Monitoring:

   • Utilize the 4Geeks Perks reporting features to track:
     • Point allocation trends.
     • Wallet balances (overall and individual).
     • Redemption patterns.
     • Overall program usage and cost.
   • Use this data to optimize the program, adjust allocation rules, and ensure that the Personal Wallet is effectively meeting employee needs.

Employee Usage (Summary for Administrators)¶

• Access Wallet Balance: Employees can view their point balance and transaction history via the 4Geeks Perks web portal or mobile app.
• Redeem Points: Employees use their 4Geeks Perks Card (RFID) at participating locations or for eligible online services to redeem points.
• Manage Card: Employees can activate their card, report it lost or stolen, and potentially manage other card-related settings through the platform.

Benefits of the Personal Wallet¶

• Flexibility and Choice: Employees have the flexibility to choose how they spend their points on a variety of eligible perks.
• Convenience: The 4Geeks Perks Card provides a convenient, cashless way to pay for services.
• Budget Control: Administrators can easily manage and control perk spending through the point allocation system.
• Real-time Tracking: Both employees and administrators have access to real-time data on point balances and transactions.
• Increased Employee Engagement: The Personal Wallet can enhance employee engagement and satisfaction by providing a tangible and valuable benefit.