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How to determine which Agent type (Voice vs. Text) is right for me?

🤖 Explain with AI

Agents are categorized by their function and interaction medium. You can mix and match them based on your business goals.

Voice Agents

Best for real-time, high-touch interactions.

  • Appointment Confirmation Agent: Calls customers to reschedule or confirm dates.
  • Friendly Collections Agent: Cordial reminders for overdue invoices.
  • Phone Order-Taking Agent: Records simple orders directly into your system.

Text Agents

Best for asynchronous communication and content creation.

  • Lead Qualification Agent: Researches and scores prospects.
  • Intelligent Customer Support: Answers FAQs 24/7 on chat/messaging apps.
  • Content Generation Agent: Drafts blog posts and social media updates.

Learn more about 4Geeks AI Agents